The yearly subscription support plans provided by us give a twelve month guarantee and can be refundable within the 30 days of subscription amount received. However, based on pure discretion of company management on the rights of an individual case, payment can be refundable if for some reason you are not satisfied or happy with our service and we have tried our best to resolve the issues.
We have a 30 day money refund policy with following terms and conditions:
For Annual/Small Business Plans
- 100 percent of plan charges will be refunded, if claimed within 30 calendar days of subscription.
- The refund policy is not applicable for per incidence plans.
- No money will be refunded after 30 calendar days of subscription plan.
Refunds are Only Accepted, Either of the following circumstances:
- When you have all the prerequisites which were required to fix the issues and that was not resolved even your account was active.
- The problem is out of scope for the particular plan.
- 30 days have not passed after the issue was last worked upon by AVG Antivirus Tech Support Number support service.
- There has not been a fixed issue or closed ticket in the past for unlimited plans.
User’s Responsibility (Important) in respect of obtaining services, you agree that you will:
Please keep patience and cooperate with the technicians of AVG Antivirus Tech Support Number.
We will utilize best possible efforts to provide the support for you. As per our past experiences, most of the resolved issues are the result of cooperation between both, you are our technicians. You should listen to our technicians properly and follow their instructions carefully.
You must ensure that the following conditions are true:
The circumstances give rise to the question is reproducible on as specific system, i.e. one CPU with its terminal and other peripherals. You must be also well aware of software installed, hardware system and conditions. The hardware and software is available with you with the accessibility by you without any limitations at the time of any telephone conversation with the technicians or support experts of AVG Antivirus Tech Support Number.
You should be aware that under any circumstances AVG Antivirus Tech Support Number will not be responsible for any data lost or corrupted software. AVG Antivirus Tech Support Number firmly recommends its customers to always maintain and keep the data backup with our disaster recovery plan.
Account, password or security: For users to submit a plan order, they must complete the registration procedure by giving us complete, latest and accurate information as requested and needed at the time of registration process. You can select your username and password, and you are individually responsible for keeping the privacy of your password for your account.
Additionally, you are also wholly responsible for any or entire activities that happen in your account. You agree to inform AVG Antivirus Tech Support Number immediately of any unauthorized access or use of your account or any other type of security breach. AVG Antivirus Tech Support Number will not be accountable for any misuse or data loss that occurs due to as a result of illegal access or use of your account or password, either with or without your knowledge. However you can be responsible for such losses incurred by AVG Antivirus Tech Support Number or another person due to anyone else using your account or password. You are also not authorized to use anyone else’s account without proper authorization from its original account holder.
Backup of Data
You are wholly accountable for keeping backup of all the information including text, data and other materials and applications stored on your computer system before choosing our service. You agree and acknowledge that AVG Antivirus Tech Support Number or its other members are not responsible under any situations at any point of the time for any corruption or customer data loss, hardware or software that may rise out of services.