Terms of Use

Terms of Use

The statement discussed below is the terms of use mentioned by AVG Antivirus Tech Support Number for the site users. We regularly update our terms of use without any prior notice, hence please keep checking time-to-time for any changes for latest updates. We take privacy of our customers very seriously. We use the personal information provided by the customers for their benefits and will not make any misuse. In case of technical support provided by telephone or email, we ask only information that is compulsory to complete the transaction. We usually ask important information like registered user id and information of the computer including its hardware or software and type of issues you are encountering. Reading these terms and conditions, it is the decision of the user to proceed with any activity that ask to give such personal information. However you should keep in mind that in certain cases if you don’t share such information, you may not be able to complete the specific procedure for further transaction.

We at AVG antivirus Tech Support Number work with following Terms and Conditions by our company, so we request our customers and site visitors to kindly read the terms and conditions before using our any service because they contains important information and instructions with our rights to alter without any notice.

1) Personal Information: We will ask to share your personal identification or personal data that allows us to contact you. At the time of registration every user need to give his contact information like first and last name, postal address, Email address and other personal identification. My AVG Antivirus Tech Support Number support team will use your contact details to contact you regarding the products you have requested while using our site. That may include renewal notifications, re-registration, special offers to improve our services for the customers.

2) Payment Information: If a user visits on our site and registers with us to use service offered by AVG Tech Support Number, we will not ask anyone to collect their credit card details directly on the phone calls. This information is entered by the user himself and AVG Tech Support Number may use third party to verify and process credit cards only for billing purposes. We will not share this information to a third party only in certain cases in order to complete the important payment processing. All the details of debit or credit cards numbers are used with secured servers and these numbers are not accessible by the AVG Antivirus Tech Support Number without getting the permission of the respective customers.

  1. Computer System Information: We ask users for computer system information and access it with the complete knowledge of customers. We can ask for system login, passwords and other permits to allow the computer of software programs to determine the problems and other issues. The terms of use for computer system information are discussed as follows, please read before giving an access for tech support.
  2. Subscriber Computer: We may ask for information related with your computer system, that may include data like purchase date of computer, type of computer, computer identification number, model and version of your computer, physical condition of computer and error tracing files etc. All this data is required to give you a customized tech support to you also assist us to update our support service and improve the list of our supported products.
  3. Access: To provide you a result-oriented support service, we have to take control of your computer. AVG Antivirus Tech Support Number uses certified tools that let users to avail access of user computer to our technicians remotely on the internet, so that they can diagnosis the actual problem to resolve it. Our tech support experts are not allowed to use the remote enabled support service to customers until they have gone through the proper training and user allowed to grant control of it. Our tech support team never uses to acquire confidential or personal data stored on the user computer, intentionally destroying the original data on user computer, or with intention to face any issue with his system.
  4. Diagnostic Tools: During the support process AVG Antivirus Tech Support Number may use various online diagnosis applications to accumulate important data to know the status of the computer and software programs installed on it. This information is covered into a document containing the important details required by AVG Antivirus Tech Support Number and is processed securely over internet to the AVG Antivirus Tech Support Number server a third party server allotted by us. Our support team examines this data to determine and solve the problems of the customers. Data gathered by the AVG Antivirus Tech Support Number application will not contain any confidential information like site visit history, mail messages, email ids, profile, passwords and others. Tech support through online access and diagnosis application is also subject to terms of use in the respective of software license agreement between the user and service provider.
  5. Live Support Session Records: AVG Antivirus Tech Support Number has the right to monitor online and offline sessions scheduled between the user and tech support team members just to guarantee the quality control for the service offered to the customer by the tech support team. We may also record the online or offline sessions directed on the site for user reference and to offer assistance in fixing the complaints or disputes in near future. The session records can also be used to develop the service, give knowledge based assistance or conduct market research. Any session record data will not connected with personally identifiable information of any individual customer.

These terms of use determine how AVG Tech Support Number uses and prevents information that a customer gives to our support team at the time of use of the site. AVG Antivirus Tech Support Number is committed to make sure that your personal data is completely protected. If we ask you to provide such important information by which you can be identified while using our website, then you can be assured that it will be used according to terms of use policy. AVG Tech Support Number also reserves to modify the terms of use regularly by updating this page, therefore you should keep checking this website time-to-time so that you agree with the changes.

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